Privacy Policy

Last updated May 29th, 2025

B. Tucker HVAC is committed to protecting user information while offering specialized air conditioner installation, repair, and maintenance services. Our Privacy Policy outlines the details of how we collect and use your information.

We appreciate to share your personal information like name, address, and contact details when you visit our website to hire us. By providing them, you agree to the practices described below.

We may collect and utilize personal information in various ways. This includes full name, email address, appointment history, communication preferences, referring URLs you visit, date of access, and more.

We request this information to send a quote or schedule a service via calls and emails. We can text to interact with our customers. We also use them to schedule HVAC services, provide billing statements, respond to service inquiries, send reminders, improve technical support, and so on. We do not use your personal information for any automated decisions.

We do not sell your personal details. However, we may share them with trusted third-party vendors for payment processing, email communication, etc. Most importantly, these service providers are bound by agreements to maintain confidentiality. We may disclose them to enforce our policies and when required by law.

In the event of a merger or restructuring of our business, your personal details are likely to be transferred. And, we will definitely notify you via email or a notice on our website.

B. Tucker Heating and Air Conditioning takes special security measures to protect your personal information. We also take administrative measures to prevent unauthorized access or destruction. Note that no method of transmission is 100% secure. You are advised to maintain the confidentiality of any passwords if associated while interacting with us.

We retain personal information of our customers for special reasons including warranty, service history tracking, and dispute resolution. When information is no longer needed, our team will securely delete it.

Our customers may request access for corrections to their personal information. You may also request its deletion. We verify no active transactions and no legal requirements for it.

You may ask to unsubscribe to opt out of receiving promotional communications. Please note that you may still receive communications through emails or texts related to our services.

We use cookies to analyze site traffic and enhance website functionality from time to time. It also helps us customize the user experience. Through your browser settings, you can control its preferences. However, this may affect the site's functionality.

We may update this Policy to reflect changes in our practices. If the changes are significant, our team may notify our customers by email. Note that your continued use of our services constitutes that the revised policy is acknowledged and accepted.

The B. Tucker HVAC Privacy Policy complies with government privacy laws and regulations. If you have any questions about how we handle your personal information, please contact us.